FlyingSafe support
Contact
Help with downloads
After a confirmed payment, download your purchased files from the secure page shown at checkout. If you saved that link, open it again to return to your files.
Check that your device has enough storage and a compatible PDF reader or MP3 player. Save your files before traveling. See how it works and the frequently asked questions.
Questions about an order
When contacting support, include the email used at checkout, the purchase date, and your order or receipt reference if available. Never send your full card number, security code, or secure download link.
Refund requests
FlyingSafe offers a 30-day money-back guarantee. Read the refund policy for the information to include in your request. The direct support address is still being confirmed.
Accessibility feedback
If you encounter a barrier, tell us which page or file was affected, the device or browser you used, and what you were trying to do. See our accessibility statement.
Personal health advice
FlyingSafe cannot provide medical advice, diagnose a condition, or offer emergency support. For individual health concerns, contact a qualified professional.